Remote Support

REMOTE SUPPORT?

Remote support is a cost-effective technology that allows a technician to service your computer from a remote location. This way, the technician doesn’t even have to be where your computer is located.  From his location, he can securely connect to your computer and see your desktop screen just as if he were sitting right there in your home or office.

• Remote support is useful in so many ways, particularly when it comes to saving time and money.  All you need is an Internet connection.
• Remote support is safe and secure. The only one logging into your computer from a remote location is the technician.
• Remote support is convenient. You can schedule a technician to service your computer nearly any time of the day, and often on the same day you call.
• Remote support does not rely on location. You can live far outside of our service area. You can even be on a vacation or business trip. The support is available for you when you need it.
• Remote support saves time. You don’t pay fees for travel time or waste time waiting for someone to arrive.

Remote support is a great option in many instances but it does have its limitations.

Please feel free to ask about remote support when calling or emailing us.

Please click on this link when advised and enter the code provided by the technician